FAQs

Where do you make your sauce?

We are a homegrown start-up based out of Des Moines, IA. We have our Better Process Control School Certification from the University of Nebraska, and are ServSafe certified. We take all precautions while blending up our delicious sauce. As we grow, we will move into a commercial kitchen, but for now we're a homegrown and homemade sauce company. We take pride in the product we sell and we're really proud and thankful to be able to share it with you.

How long will your sauce last in the fridge once opened?

Our sauces are vinegar based so they are shelf stable. Once opened, and stored in a fridge, our sauces will last for one year.

Do you sell your sauce at any stores in Des Moines?

No. At this time we only sell online and at the Valley Junction Farmers' Market this summer.

How much is shipping?

FREE SHIPPING on orders over $48.

1 Bottle = $5

2-3 Bottles = $8.60

 

How long does shipping take?

We do our best to get your order to you as soon as possible. At most, we ship out orders within 3 business days of purchase. In most cases, domestic (US) orders arrive within 2-6 days of being received by the shipping carrier (usually USPS). 

Damages and Issues

Our sauce comes in glass bottles and while we do our very best to make sure the sauce gets to you in one piece, sometimes accidents happen. Don't worry, though - we'll take care of you. If the item is damaged or if you receive the wrong item, please email a picture at iowapepperco@gmail.com so we can make it right.

Can I return a product?

All sales for hot sauce are final and we cannot receive a returned item (unless we accidentally sent you the wrong item, and the sauce is unopened). If you have an issue with a merchandise item, such as clothing, please contact us at iowapepperco@gmail.com

Can I buy in bulk and resale your sauce?

No. At this time we only sell direct to consumer. Buying our sauce and reselling it is prohibited.